Online Training & Testing

Learn2comply’s on-line training and testing program is designed to meet the regulatory training needs of lenders nationwide. Our comprehensive training program allows you to control who gets trained, how often they get trained (by regulation) and reports the results to management.

Imagine if you could have all regulatory training accessible in one location from anywhere in the world. And all compliance training is delivered with the same consistent high quality. No longer will that be the responsibility of the trainer and no longer will it depend on the quality of the trainer.

Unsure as to the level of retention or comprehension of the test taker?  We’ve integrated scenario based testing within each training module to ensure training is retained. Every test taker must receive a passing grade or they’ll be required to retake the training and be retested.

Need to report on who took specific tests, when the tests were taken, and what grades were received? These management reports can be produced immediately.

Who manages the testing calendar? You do from within the application! You define the frequency of training (by regulation) and each employees training category.

Is the training comprehensive? Absolutely. The following is a partial list of regulations available for training and testing:

1. COMPLIANCE PROGRAM PROCEDURES
2. VENDOR OVERSIGHT PROCEDURES
3. UNDERWRITING (ECOA) PROCEDURES
4. UDAAP PROCEDURES
5. TILA PROCEDURES
6. SCRA PROCEDURES
7. RECORD RETENTION PROCEDURES
8. QUALITY ASSURANCE PROCEDURES
9. PRIVACY (GLBA) PROCEDURES
10. PAYMENT PROCESSING PROCEDURES
11. OFAC PROCEDURES
12. MARKETING PROCEDURES
13. LEAD GENERATION PROCEDURES
14. INFORMATION SECURITY PROCEDURES
15. FRAUD DETECTION PROCEDURES
16. FCRA AND FACTA PROCEDURES
17. FAIR LENDING PROCEDURES
18. EFTA AND REG E PROCEDURES
19. CUSTOMER SERVICE PROCEDURES
20. CUSTOMER ID PROCEDURES
21. CUSTOMER CONTACT (TCPA, CAN-SPAN) PROCEDURES
22. CONSUMER COMPLAINT PROCEDURES
23. COMPLIANCE TRAINING PROCEDURES
24. COMMUNICATION PROCEDURES
25. COLLECTION (FDCPA) PROCEDURES
26. CHANGE MANAGEMENT PROCEDURES
27. BSA AND AML PROCEDURES
28. KNOWLEDGE MANAGEMENT PROGRAM PROCEDURES
29. COMPLAINT MANAGEMENT PROGRAM PROCEDURES
30. TCPA
31. TELEMARKETING SALES RULES

What are the benefits of the KMS?

• Reduced trainer costs
• Increased employee productivity by reducing training time
• Consistency in the quality of training
• Improved knowledge retention through real time tests
• Quantify employees knowledge of training modules
• Testing results are available immediately
• Timely communication of changes in policies and procedures
• Integrate your own internal training
• Ability to evidence compliance training for regulators