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Online Training & Testing

Learn2comply’s on-line training and testing program is designed to meet the regulatory training needs of lenders nationwide. Our comprehensive training program allows you to control who gets trained, how often they get trained (by regulation) and reports the results to management.

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Imagine if you could have all regulatory training accessible in one location from anywhere in the world. And all compliance training is delivered with the same consistent high quality. No longer will that be the responsibility of the trainer and no longer will it depend on the quality of the trainer.

Unsure as to the level of retention or comprehension of the test taker?  We’ve integrated scenario based testing within each training module to ensure training is retained. Every test taker must receive a passing grade or they’ll be required to retake the training and be retested.

Need to report on who took specific tests, when the tests were taken, and what grades were received? These management reports can be produced immediately.

Who manages the testing calendar? You do from within the application! You define the frequency of training (by regulation) and each employees training category.

Is the training comprehensive? Absolutely. The following is a partial list of regulations available for training and testing:

  1. COMPLIANCE PROGRAM PROCEDURES
  2. VENDOR OVERSIGHT PROCEDURES
  3. UNDERWRITING (ECOA) PROCEDURES
  4. UDAAP PROCEDURES
  5. TILA PROCEDURES
  6. SCRA PROCEDURES
  7. RECORD RETENTION PROCEDURES
  8. QUALITY ASSURANCE PROCEDURES
  9. PRIVACY (GLBA) PROCEDURES
  10. PAYMENT PROCESSING PROCEDURES
  11. OFAC PROCEDURES
  12. MARKETING PROCEDURES
  13. LEAD GENERATION PROCEDURES
  14. INFORMATION SECURITY PROCEDURES
  15. FRAUD DETECTION PROCEDURES
  16. FCRA AND FACTA PROCEDURES
  17. FAIR LENDING PROCEDURES
  18. EFTA AND REG E PROCEDURES
  19. CUSTOMER SERVICE PROCEDURES
  20. CUSTOMER ID PROCEDURES
  21. CUSTOMER CONTACT (TCPA, CAN-SPAN) PROCEDURES
  22. CONSUMER COMPLAINT PROCEDURES
  23. COMPLIANCE TRAINING PROCEDURES
  24. COMMUNICATION PROCEDURES
  25. COLLECTION (FDCPA) PROCEDURES
  26. CHANGE MANAGEMENT PROCEDURES
  27. BSA AND AML PROCEDURES
  28. KNOWLEDGE MANAGEMENT PROGRAM PROCEDURES
  29. COMPLAINT MANAGEMENT PROGRAM PROCEDURES
  30. TCPA
  31. TELEMARKETING SALES RULES

What are the benefits of the KMS?

  • Reduced trainer costs
  • Increased employee productivity by reducing training time
  • Consistency in the quality of training
  • Improved knowledge retention through real time tests
  • Quantify employees knowledge of training modules
  • Testing results are available immediately
  • Timely communication of changes in policies and procedures
  • Integrate your own internal training
  • Ability to evidence compliance training for regulators