Our Mission is to deliver comprehensive products to national lenders who desire to manage their regulatory training, testing, reporting and management of complaints in a single location. Our products are feature rich and deliver relevant and current training to our clients. Our complaint management product has been developed by leading experts in the lending industry. All products have undergone significant legal review.
Learn2Comply Leadership Team
- Executive Director of Compliance, Cindy Riggs has over 30 years of experience in the collections and finance industries. During that time, she held Executive Management positions in several areas including Compliance, Client Services, and Business Development. She has lead in the development, implementation, and management of all aspects of Regulatory Compliance Programs, as well as internal initiatives such as Quality Assurance, Complaint Management, Licensing, Training, and CFPB readiness. She has also played key roles in development of interdepartmental process that enhanced operational expertise and results, while maintaining a balanced and compliant environment.
- Director of Compliance, Bret Crandall is a veteran expert with over 30 years of experience in the Collection Industry to include compliance, vendor management, licensing, business planning, and operations. Bret is accustomed to the rigors of fast-paced, customer-driven environments requiring a sharp attention to detail, consummate accuracy, and an array of technical skills. Bret possesses a combination of strategic team leadership and effective problem-solving skills that aids our clients with Compliance Oversight, Complaint Management, Licensing, Training and CFPB readiness.
- Director of Compliance, Jeff Joyce had served in the Financial Industry for more than 25 years. He started in debt collections providing services related to Compliance and transitioned to both debt collection and lending Compliance. Over time he moved into an Executive Management position responsible for all Compliance and Licensing functions, including services related to Quality Assurance, Licensing, Client Compliance and Regulatory Compliance. While serving in Executive Management he played key roles in development of interdepartmental communication that enhanced operational expertise and results while maintaining a balanced and compliant environment. Jeff currently oversees and develops Compliance Programs for Debt Collector, Lender and Lead Generators. Jeff continues to expand his Compliance Awareness by attending Seminars, webinars, conferences, and certifications that are instrumental in his job responsibilities, and one of his strongest attributes is his ability to communicate with both Clients and Regulators regarding not only the Compliance functions of the organization but also with the ability to understand and relate to the Operational aspect of the organization.