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The selection of compliance training depends on the services provided. If you’re a lender, consider the following:
| Financial Regulatory | Risk and Operations Management |
|---|---|
| Unfair, Deceptive or Abusive Acts and Practices (UDAAP) | Vendor Review and Prospective Vendor Pre-Qualifications |
| Truth in Lending Act (TILA) | Skills Based Training |
| Servicemembers Civil Relief Act (SCRA) | Payment Processing |
| Gramm-Leach-Bliley Act (GLBA) | Complaint Management |
| Office of Foreign Assets Control (OFAC) | Data Handling and Information Security |
| Fair Credit Reporting Act (FCRA) | Customer Service |
| Foreign Account Tax Compliance Act (FACTA) | Underwriting |
| Fair Lending (Reg B) | Collections |
| Electronic Funds Transfer Act (EFTA – Reg E) AND REG E PROCEDURES | Fraud Detection |
| Telephone Consumer Protection Act (TCPA) | Compliance Management |
| Controlling the Assault of Non-Solicited Pornography And Marketing Act (CAN-SPAM) | Vendor Oversight |
| Fair Debt Collection Practices Act (FDCPA) | Record Retention |
| Bankers Secrecy Act (BSA) | Quality Assurance |
| Anti-Money Laundering (AML) | Marketing |
| Telemarketing Sales Rule (TSR) | Lead Generation |
If you’re a servicer, you’ll need to train your employees on a subset of these policies determined by the type of services you’re providing.
Don’t worry. If you don’t have all of these trainings completed or are uncertain how current your training is, learn2comply has all of the training online. Contact us today and you can start training your employees today where ever they are in the world.
