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Which regulations should I train my employees on?

The selection of compliance training depends on the services provided.  If you’re a lender, consider the following:

Financial Regulatory Risk and Operations Management
Unfair, Deceptive or Abusive Acts and Practices (UDAAP) Vendor Review and Prospective Vendor Pre-Qualifications
Truth in Lending Act (TILA) Skills Based Training
Servicemembers Civil Relief Act (SCRA) Payment Processing
Gramm-Leach-Bliley Act (GLBA) Complaint Management
Office of Foreign Assets Control (OFAC) Data Handling and Information Security
Fair Credit Reporting Act (FCRA) Customer Service
Foreign Account Tax Compliance Act (FACTA) Underwriting
Fair Lending (Reg B) Collections
Electronic Funds Transfer Act (EFTA – Reg E) AND REG E PROCEDURES Fraud Detection
Telephone Consumer Protection Act (TCPA) Compliance Management
Controlling the Assault of Non-Solicited Pornography And Marketing Act (CAN-SPAM) Vendor Oversight
Fair Debt Collection Practices Act (FDCPA) Record Retention
Bankers Secrecy Act (BSA) Quality Assurance
Anti-Money Laundering (AML) Marketing
Telemarketing Sales Rule (TSR) Lead Generation

If you’re a servicer, you’ll need to train your employees on a subset of these policies determined by the type of services you’re providing.

Don’t worry.  If you don’t have all of these trainings completed or are uncertain how current your training is, learn2comply has all of the training online.  Contact us today and you can start training your employees today where ever they are in the world.

Online Training, Testing, and Reporting


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