Fractional Director of Compliance Service

In today’s highly regulated world, a lender and servicer must be adequately staffed with trained compliance professionals to meet the expectations of regulators. Unfortunately, based on the size of the organization, a lender or servicer may not be able to afford or source key compliance personnel.

Learn2Comply offers lenders and servicers, Director of Compliance professionals for a minimum hourly monthly commitment.  L2C’s compliance professionals can immediately step in and fill in your compliance gaps and if needed assume director of compliance responsibilities for your company.

Unlike a law firm or accounting firm, Learn2Comply’s Fractional service is hands on.  We direct your compliance related activities by developing with your team a compliance management system.  At the end of the engagement, your team will be able to manage compliance on an on-going basis.

Fractional Service

• Hold regularly scheduled compliance meetings
• Create formal agendas and meeting notes
• Establish a Compliance Committee
• Change approval
• Create a Compliance Management System (CMS)
  • QA Monitoring
  • Complaint Handling/Tracking
  • Compliance Policies and Procedures
  • Training
• Write your Policies and Procedures (ready for Compliance Committee to review and approve).
• Maintain an up to date matrix of all policies and procedure created, the date approved and what revisions were made.
• Assist in the implementation of all policies and procedures.
• Train both management and agents on all regulations applicable to them.
• Create prospective service provider review process.
• Review all business changes for compliance implications.
• Create compliance monitoring programs.
• Create Compliance Audit programs.
• Produce quarterly compliance board reports.
• Act as the liaison to CFPB and state regulators for complaints.
• Write complaint responses.
• Act as an on-going resource for any compliance related questions.
• And much more.